Privacy
How Bédécor processes your personal data, in accordance with the General Data Protection Regulation (GDPR).
Texte juridique modèle — à faire valider avant la mise en ligne publique
Data controller
SRL Bedecor, Chaussée de Bruxelles 165, 1410 Waterloo, Belgium — company no. 0440.884.992. For any question about your data: the website contact form or a letter to the address above.
Data processed and purposes
Customer account and orders: identity, contact details, addresses, purchase history and loyalty points — to fulfil your orders, deliver, invoice and provide after-sales service (basis: performance of the contract). Accounting and tax obligations: invoices and payments (basis: legal obligation). Contact form messages: to reply to you (basis: legitimate interest). News and invitations: only with your consent, which can be withdrawn at any time.
Bédécor never stores card numbers. Passwords are stored in irreversibly encrypted form.
Recipients
Your data is never sold. It is shared only with the necessary service providers: carrier (name, address, phone for delivery), website host, email provider, accountant and e-invoicing (Peppol) provider.
Retention periods
Invoices and accounting records: 7 years (legal obligation). Customer account: while active, then 3 years after the last purchase. Contact messages: 2 years. Security logs: 12 months.
Cookies
The website uses no advertising or analytics cookies. Strictly necessary cookies are used for your chosen language, your cart and signing in to your account. The Google Maps map loads only with your consent ("Manage my cookies" at the bottom of the page).
Your rights
You may request access to, rectification, erasure, restriction or portability of your data, and object to processing based on legitimate interest. You may also lodge a complaint with the Data Protection Authority (www.dataprotectionauthority.be).